Services
CVH Consulting offers a wide range of consulting, planning and communications services to businesses, communities and non-profit organizations through project-based or retained service agreements.
Business & Organizational Operations
Building procedures, policies and processes for a business to grow efficiency, consistency and the quality of the client experience. Each revenue category and business activation area is reviewed and analyzed for improvements, growth potential and quality control. These services are offered to both private businesses as well as non-profit organizations and associations looking to improve financial and staff performance as well as positive cultural impact on the community.
Communications & Media Relations
Strategically developing and delivering communications plans to guide and direct the delivery of key messages and information to target audiences. The plan will confirm the purpose and value of a new project, identify the communications channels to be used (paid, earned, shared and owned) and supporting partners involved. Communications services offered include:
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Developing communications goals and targets
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Creating communications content and messaging
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Developing and delivering strategic communication plans
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Identifying and analyzing target audiences and preferred communications techniques to reach them
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Media relations support and media training
Feasibility Studies and Business Planning
Creating ideas, projects, programs and activities aimed towards making a new or established business successful. This includes increasing revenues and profitability, business expansion, building strategic partnerships, and making strategic business decisions. Development services offered include:
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Product/Service planning & development
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Development opportunity assessments & planning
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Feasibility studies and business plans
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Business partnerships and agreements
Outreach and Engagement
Bridging audiences and stakeholders and delivering understanding through an approach of respect and meaningful partnership. Outreach must be approached with the audience's perspective at the forefront understanding their needs, opportunities as well as barriers and challenges. Services offered include:
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Engagement workshops to educate and collect information
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Community outreach and communications
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Community-Industry engagement and partnerships
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Analysis and reporting on results of engagement efforts
Event Planning and Delivery
Delivering exceptional events (large and small), workshops, community outreach and training sessions that engage, inform and inspire a wide range of participants and partners. Event and training services offered include:
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Special events from concept to reality
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Conference planning & delivery
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Entrepreneur training and workshops
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Community gatherings and events
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Board training and facilitation
Research & Reporting
Discovering and understanding key, relevant materials and data to identify the critically important information on which to form recommendations, strategic plans and decisions moving forward. Identifying best practices, industry standards and critical success factors to ensure informed development of reports, plans and recommendations considering the economic, political, and cultural environment of the project.
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Speaking and Workshop Facilitation
Based on a diverse background of experiences and an understanding of the audience, delivering engaging and useful messages through first-hand stories and perspectives. As a workshop facilitator, ensuring the participants have a clear understanding of the topic and are given every opportunity to participate and contribute towards the agreed-upon goals and objectives of the meeting/workshop.
1-on-1 Tourism Business Coaching
Helping to creating successful tourism experiences to respond to the changing demand in the marketplace while balancing business opportunity with operator potential. Guiding a business to deliver a memorable customer service and exceeding visitor expectations. Services offered include:
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Visitor experience and product design
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Marketplace demand research
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Destination development planning
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Tour package and itinerary development
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Logistics and operations planning and management
Strategic Planning
Taking a business or organization through the strategic process of thinking through what they wish to achieve, what it would take to achieve their goals and building a plan to realistically and effectively strive towards those goals. A useful plan must be based on a clear goal or mission, relevant and thorough research, feasible initiatives to prioritize and activate and a financial plan required to support the initiatives. Our approach is to take a more short-term approach with a strategic plan concentrating on annual plans that are regularly reviewed and updated allowing for trends and changes to be included to help ensure the plans are based on the current reality.